For over 20 years, John has led large company wide change initiatives on a global basis, from design through implementation. Many of these new initiative resulted in new products and service winning awards for creativity, innovation, and design.
John has in-depth expertise in business design, business operations, technology, high scale systems, and human development.
Prior to starting Winning Dynamics in 2010, John was a Director for Citigroup, responsible for implementing global systems and working with and managing people on a global basis. He worked from product inception, design, implementation, and training through post implementation sustainability for over 28 years. The majority of his work was associated with innovation and breakthroughs in customer service and delivery.
John is a sports enthusiast with a special passion for tennis. He is a life long learner and studies adult development within the Integral Theory framework. He lives outside of NYC with his wife, 2 sons, and daughter.